FAQ

Questions & Answers

What is your return policy for your products?

We offer hassle-free returns within 30 days of purchase for items that are unused, unworn, and in their original condition with tags attached. Returns can be processed for a full refund or store credit. Please note that some items, such as snowboards and bindings, may have additional return requirements. Please contact our customer service team for more information.

How do I know what size snowboard or snowboard boots to order?

We provide detailed sizing charts on our website for each product to help you choose the right size. If you're unsure about which size to order, please feel free to contact our customer service team for assistance. We also offer in-store fittings for snowboard boots to ensure a proper fit.

Do you offer snowboard rentals?

Yes, we offer snowboard rentals for both adults and children. Our rental packages include a snowboard, bindings, and boots. Please visit our website or contact our customer service team for more information and pricing.